Billingham Privacy Policy

Data Collection Practices

Billingham Car Hire gathers various personal information types, including:

How Your Information Is Used

Your personal information is used for these purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity to confirm compliance with our rental standards. We also assist with the collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Customer Interaction (Legitimate Interest/Contract Obligations):
  • Delivering booking confirmations and essential rental details. Addressing your questions and offering customer assistance. Informing you about updates to our services or policies.
• Marketing Permissions and Interests:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Evaluating site interactions to refine user experience and performance. Conducting assessments to improve our vehicle fleet and service offerings.
• Regulatory Compliance in Billingham:
  • Adhering to legal standards, tax obligations, and regulatory frameworks. Protecting against fraud while maintaining service integrity. Addressing disputes and upholding our terms of service.

Billingham Information Sharing

Sharing Your Personal Data

• Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

4. Protecting Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This encompasses encryption, access controls, secure servers, and ongoing security evaluations. However, it is important to recognize that no internet transmission or electronic storage method can guarantee complete security.

Data Retention Policy

We keep your personal information only for as long as required to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data depends on the specific type of information and the circumstances surrounding its processing.

Your Rights in Billingham

Your rights under UK data protection law:

• Accessing Your Information: Obtain your personal information records from us.

Contact us to exercise your rights outlined here.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, evaluate site traffic, and customize content. You have the ability to adjust your cookie preferences in your browser settings at any time.

8. Updates to Policy

We will update this Privacy Policy as necessary to align with changes in our practices or legal obligations. Any revisions will be posted on this page along with a new "Last Updated" date. Regular reviews of this policy are recommended to stay informed about how we manage your privacy.

Billingham Support Center

For inquiries regarding this Privacy Policy or our data practices, please reach out to us: